HR best practices

In the BPO industry, attrition refers to the high turnover rates commonly seen in call centers and other outsourcing services.

High attrition rates can be a risk for businesses, affecting productivity, employee morale, and long-term business growth.

A 10% attrition rate can be considered high or low depending on the industry, with some sectors having higher turnover norms.

A 20% attrition rate is considered high in most industries, indicating a significant challenge with employee retention.

Calculating attrition involves dividing the number of employees who leave by the total number of employees over a set period.

Attrition refers to the gradual reduction of a workforce due to voluntary exits, retirements, or other forms of employee turnover.

Whether attrition is good or bad depends on the context; high attrition can be harmful, while moderate attrition may benefit growth.

Attrition in medical terms refers to the gradual reduction of staff or patients, often due to natural causes or patient discharge.

Synonyms for attrition include workforce reduction, turnover, and staff depletion, all indicating employee exits from a company.

80% attrition means that 80% of employees have left a company over a given period, indicating a high rate of employee turnover.